Legal notice

Legal Notice

Last updated: September 22, 2026

1. GENERAL INFORMATION

Welcome to MAMOONIYA A TO Z, the online store operated by Mamooniya A to Z.

Namastasyai is a brand name used by Mamooniya A to Z for selected products sold through our store.

This Legal Notice applies to the website, online store, products, content and services operated by MAMOONIYA A TO Z through its Shopify-powered online store.

By accessing or using our website, you acknowledge that you have read and understood this Legal Notice and agree to comply with the applicable terms, policies and laws.

Our website is intended primarily for customers in India.

2. BUSINESS AND BRAND INFORMATION

Business / Store Name: MAMOONIYA A TO Z
Brand Name: NAMASTASYAI
Business Type: Partnership
Country: India
State: Kerala

Business Address:
Mamooniya
16/66, Ariyallur P.O.
Malappuram District
Kerala – 676312
India

Website: mamooniyaatoz.in

Email: mamooniyaatoz@gmail.com
Phone: +91 895 110 5661

Customer Support Hours:
Monday to Saturday
10:00 AM – 6:00 PM

3. WEBSITE OPERATOR AND BRAND

This website and online store are operated by MAMOONIYA A TO Z.

Namastasyai is a brand associated with MAMOONIYA A TO Z and is used for selected products offered through our store.

The technical infrastructure for the online store is provided through Shopify.

Products purchased through this website are sold by MAMOONIYA A TO Z directly to customers.

4. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, specifications, prices and other information displayed on our website are accurate and up to date.

Products sold under the Namastasyai brand may include health, wellness, personal-care and other consumer products offered through our store.

However, certain information may change from time to time.

Product appearance, packaging, color, labeling and other visual characteristics may vary from the images displayed on your device.

We reserve the right to:

Correct errors or inaccuracies.
Update product information.
Change product specifications.
Modify prices.
Limit product quantities.
Discontinue products.
Correct promotional information where necessary.

Nothing on this website is intended to create a guarantee or warranty unless expressly stated.

5. PRODUCT USE

Customers are responsible for reading the product information, instructions, labels and applicable precautions before using any product purchased from our store, including products sold under the Namastasyai brand.

Products should be used only for their intended purpose and according to the instructions provided with the product.

Where a product requires specific precautions, customers should follow those precautions carefully.

For health, wellness, personal-care or similar products, information provided on our website is for general product and informational purposes and should not automatically be interpreted as professional medical advice.

If you have questions regarding the suitability or use of a product, consult an appropriately qualified professional where appropriate.

6. NO MEDICAL OR PROFESSIONAL ADVICE

Information appearing on our website about health, wellness, personal care, ingredients or traditional products, including information relating to products sold under the Namastasyai brand, is provided for general informational purposes.

Such information should not be considered a substitute for professional medical diagnosis, treatment or advice.

MAMOONIYA A TO Z does not represent that any product will diagnose, treat, cure or prevent a particular disease or medical condition unless such claim is expressly permitted and supported under applicable law.

Customers should use products responsibly and according to the applicable product instructions.

7. INTELLECTUAL PROPERTY

Unless otherwise stated, the content available on this website, including:

Namastasyai brand name and branding
Logos and brand marks
Product names
Product photographs
Product descriptions
Graphics
Designs
Website layouts
Text
Videos
Promotional materials

is owned by, licensed to, or used with permission by MAMOONIYA A TO Z and/or the respective rights holder.

The Namastasyai name, logo, product branding, product photographs, packaging designs, product descriptions and other brand materials associated with Namastasyai may constitute protected intellectual property.

You may not reproduce, copy, modify, distribute, publish, sell or commercially exploit our content or brand materials without prior written permission, except where permitted by applicable law.

Unauthorized use of our intellectual property may violate applicable intellectual property laws.

8. TRADEMARKS AND BRAND RIGHTS

NAMASTASYAI is a brand name used by MAMOONIYA A TO Z.

The Namastasyai name, logo, product names, packaging, designs, slogans and other associated brand elements may constitute trademarks, trade names or other protected intellectual property.

You may not use the Namastasyai name, logo, branding, product images or other brand assets in a manner that may cause confusion, imply endorsement or otherwise violate applicable law without prior written permission.

Third-party names, trademarks and logos appearing on our website remain the property of their respective owners.

9. THIRD-PARTY SERVICES AND LINKS

Our website may use or link to third-party services, websites, applications or payment providers.

These may include payment processors, courier companies, analytics providers, social-media services and other technology providers.

We do not control all third-party websites or services and are not responsible for their independent content, policies, availability or practices.

Your use of third-party services may be subject to the terms and privacy policies of those third parties.

10. PAYMENTS

We provide various payment options, which may include:

Credit and debit cards
UPI
Net banking
Cash on Delivery
Other payment methods available at checkout

Payments may be processed through third-party payment service providers, including PhonePe.

We do not knowingly retain complete payment-card information where payment processing is handled by third-party payment providers.

Customers should review the applicable terms and privacy policies of the relevant payment provider.

11. CASH ON DELIVERY

Cash on Delivery may be available for eligible locations and orders.

There is currently no additional COD fee.

We may contact customers by telephone to verify COD orders before shipment.

We reserve the right to hold or cancel a COD order if the required verification cannot be completed.

12. ORDERS, RETURNS AND REFUNDS

All purchases made through our website, including purchases of products sold under the Namastasyai brand, are subject to our applicable store policies.

Our Terms of Service, Shipping Policy, Return & Refund Policy and Privacy Policy form part of the terms governing your use of our website and services.

Our standard return request period is 7 days, subject to the conditions of our Return & Refund Policy.

An unboxing video is required for damaged or incorrect-product claims.

Certain products, including coconut oils and hair care oils, are generally non-returnable except where an eligible product is damaged, defective or incorrect and the return is approved under our policy.

Please review the relevant policy before submitting a return or refund request.

13. SHIPPING

We currently ship within India.

Orders are generally processed within 1–2 business days, with estimated delivery generally within 5–7 business days after shipment.

Delivery times are estimates and may vary because of courier delays, weather, public holidays, transportation issues, incorrect addresses or circumstances beyond our reasonable control.

We may use courier and logistics providers including DTDC, Delhivery, India Post, Amazon delivery services and Ekart.

For additional information, please refer to our Shipping Policy.

14. PRICES AND AVAILABILITY

Product prices and availability may change without prior notice.

Although we make reasonable efforts to maintain accurate information, technical errors, typographical errors or pricing inaccuracies may occasionally occur.

Where a material error affects an order, we reserve the right to contact the customer and, where legally permitted, cancel or modify the affected order.

Where appropriate, applicable refunds will be processed in accordance with our policies and applicable law.

15. USER CONTENT

Customers may have opportunities to submit reviews, comments, feedback, photographs or other content.

By submitting content, you confirm that you have the necessary rights to submit that content and that it does not unlawfully infringe another person's rights.

You must not submit content that is unlawful, fraudulent, misleading, abusive, defamatory, threatening, infringing or harmful.

We reserve the right to remove content that violates our policies or applicable law.

16. WEBSITE AVAILABILITY

We make reasonable efforts to keep our website accessible and functional.

However, we do not guarantee that the website will always be available, uninterrupted, secure or free from errors.

Temporary interruptions may occur because of:

Maintenance
Technical problems
Hosting issues
Internet disruptions
Security incidents
Third-party service interruptions
Circumstances beyond our reasonable control

We may modify, suspend or discontinue portions of the website where reasonably necessary.

17. LIMITATION OF LIABILITY

To the extent permitted by applicable law, MAMOONIYA A TO Z shall not be responsible for indirect, incidental, special or consequential losses arising from the use of our website or Services.

Nothing in this Legal Notice is intended to exclude or restrict any liability or consumer right that cannot legally be excluded or restricted under applicable Indian law.

18. PRIVACY

Your personal information is handled in accordance with our Privacy Policy.

Information may be collected and processed for purposes including:

Processing and fulfilling orders
Payment processing
Shipping and delivery
Customer support
Order verification
Website operation
Security
Legal and regulatory compliance
Improving our Services

Please review our Privacy Policy for additional information about how personal information is handled.

19. GOVERNING LAW

This Legal Notice and your use of our website are governed by the applicable laws of India.

Subject to applicable law and mandatory consumer rights, disputes relating to our website, products or Services shall be subject to the jurisdiction of the competent courts in Malappuram, Kerala, India.

Nothing in this section is intended to restrict any statutory rights or remedies available to consumers under applicable law.

20. CHANGES TO THIS LEGAL NOTICE

We may update this Legal Notice from time to time to reflect changes to our business, website, products, Services or applicable legal requirements.

When changes are made, we may update the “Last updated” date at the top of this page.

We recommend reviewing this Legal Notice periodically.

21. CONTACT INFORMATION

If you have questions about this Legal Notice, our website, our products or the Namastasyai brand, please contact us:

MAMOONIYA A TO Z
Brand: NAMASTASYAI

Email: mamooniyaatoz@gmail.com

Phone: +91 895 110 5661